Highly motivated and detail-oriented Technical Consultant Engineer with over 3 years of experience designing, implementing, and optimizing network and IT infrastructure for enterprise clients. Proven expertise in troubleshooting complex technical issues, executing configuration changes across routers, switches, firewalls, and cloud environments, and ensuring seamless system integration. Adept at analyzing client requirements, delivering tailored technical solutions, and guiding projects from planning to deployment. Skilled at working in high-pressure environments to maintain uptime, enhance performance, and ensure security compliance. Fluent in English and French, with strong documentation, client communication, and cross-functional collaboration skills.
Dallas
2024
Member since: August 2025
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Provide advanced troubleshooting and resolution for virtualization platforms like Proxmox VE, including VM provisioning, clustering, high availability, and storage integration. Support and maintain network infrastructure across data center environments, handling VLANs, routing, firewalls, NAT and VPN. Diagnose and resolve escalated issues involving cloud and hybrid systems, ensuring uptime, performance, and security of critical business services. Collaborate with engineering teams to analyze root causes, apply patches, perform upgrades, and implement automation scripts to improve operational efficiency. Deliver technical guidance and documentation for Level 1 support, while ensuring best practices in monitoring, incident response, and disaster recovery planning.
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